What is my rent balance – To view rent balance click here and login to view your rent account or alternately call us on 0208 080 6586

How much do I need to pay to clear my arrears – click here and login to see your account or call our dedicated rental team on 0208 080 6586

Can I have a statement – click here and login for the fastest and most convenient way to view your rent statement, or call our rental team on 0208 080 6586

I need a new rent card – unfortunately Opendoor Homes do not offer rental card payments, visit our rental page to view alternative methods of payment.

Can I pay my rent online – Yes of course you can, click here and login to pay your rent.

Did my payment go through – payments can take up to 3 days to be processed. Bear in mind that different methods of payment could show at different times.

When is my payment due – Most payments are due on the 1st of the month and we request that you pay in advance so your rent is never in arrears.

What can I do if my situation at home has changed if you have a change of circumstance at home, please contact us on 0208 080 6586.

How much is my weekly rent – to check exactly how much your weekly or monthly rent is, click here and login to view your rent account.

How can I set up a direct debit or standing order – setting up a direct debit is the easiest way to pay your rent. To pay via standing order give our details to your bank or building society our details are:

Sort code: 09-02-22
Account No: 10672727
Receiving bank: Santander
Beneficiary: Opendoor Homes

Please put your rent account number as the transaction reference. This is nine digits long and starts with a ‘1’.

Why did I receive a letter from the rental department/ arrears – there can be a variety of reasons you could receive a letter from the rental team. Arrears is a very serious matter as it could result in you losing your home. If you have received a letter concerning arrears contact our rent department on 0208 080 6586.