In April, members of the Opendoor Homes Service Champion Group held their second meeting. The aim of these meetings is to hear about residents’ lived experiences. This is important for Opendoor Homes so that we can continue ensuring that we act on their concerns and understand the improvements that we need to make.
In this meeting the Service Champions were joined by our Head of Repairs and Head of Development and presented with an overview of their services. Our staff gained valuable feedback from a customer’s experience of living in an Opendoor Homes property.
We would like to thank Opendoor Homes residents Stacey, Yasmin and Elisa and new member Anita, for all their involvement.
If you are interested in attending the next meeting or receiving a copy of the meeting minutes outlining their feedback and areas identified for improvement, call Deborah Beckford on 020 8359 5307 or email get.involved@opendoorhomes.org.
As a Service Champion you will be incentivised with £30 for every meeting you attend and will be provided with relevant training to support you in the role.
We are keen to ensure the Service Champion Group is representative of our community and supports our commitment to inclusion across gender identity, race, ethnicity sexual orientation and physical or mental ability, and we want to encourage a diverse range of residents to join.