We are currently experiencing resourcing challenges in the Customer Contact Team due to a higher than usual volume of enquiries and complaints to assist with. This may mean that our response to your enquiry or complaint is delayed. We are sorry if you do experience a delay and for any inconvenience that this causes you whilst we work to address the issues. Thank you for your patience.

Contact us

Please use the contact form below if you have any questions relating to Opendoor Homes. Please note, we do not take direct requests to rent our homes. All homes are let through Barnet Council’s Allocations Policy. Thank you.

If you would like more information about complaints, you can click here to download our complaints booklet or click here to visit our complaints and compliments page.

[gravityform id=”1″ title=”false” description=”false” ajax=”true” /]

Report damp and mould

If you have damp and mould in your property, you can report it to our Healthy Homes Team using this form. Using the form will be the quickest and most efficient way to getting your issue resolved.

Opendoor Homes

3rd Floor, 2 Bristol Avenue
Colindale
London
NW9 4EW

Phone: 020 8080 6586
Email: customercare@opendoorhomes.org

If you phone or email us, please remember our staff are here to help you and should not be subject to abuse. We have a zero tolerance on verbal abuse or the use of discriminatory language. We’ll end calls if such language is used.

Please note that due to the ongoing Coronavirus pandemic, Opendoor Homes’ service has moved to a remote-only service. This means you will not be able to visit us in person. The service continues to operate and provide support, but any enquiries should be via telephone or email.