You can download our performance reports below.

Title
Annual Complaints Performance and Service Improvement Report 2025-26 – Opendoor Homes
 10 August 2026 Download
Opendoor Homes Strategic Plan 2026-2031 (Summary)
 24 July 2026 Download
Opendoor Homes Strategic Plan 2026-2031
 24 July 2026 Download
Tenant Satisfaction Measures (TSMs)
 16 July 2026 Download
Tenant Satisfaction Measures – Summary of Approach 2025-26
 30 June 2026 Download
Tenant Satisfaction Measures Report 2025-26
 30 June 2026 Download
Opendoor Homes Tenant Satisfaction Measures report – 2024-25
 5 January 2026 Download
Housing Ombudsman Complaint Handling Code Self-Assessment 2025 (TBG Open Door)
 3 September 2025 Download
Annual Complaints Performance and Service Improvement Report 2024-25 – Opendoor Homes
 3 September 2025 Download
Annual Complaints Performance and Service Improvement Report 2024-25 – Opendoor Homes Board Response
 3 September 2025 Download
Customer Contact Access Performance (2024-25)
 3 July 2025 Download
Opendoor Homes Tenant Satisfaction Measures report – 2023-24
 27 June 2024 Download
Annual Complaints Performance and Service Improvement Report (Opendoor Homes) 2023-24
 26 June 2024 Download
Annual Complaints Performance and Service Improvement Report 2023-24 – Opendoor Homes Board Response
 26 June 2024 Download
Housing Ombudsman Complaint Handling Code Self-Assessment 2024 (Opendoor Homes)
 26 June 2024 Download
2023-24 Quarter 2 Complaints Performance (Opendoor Homes)
 5 December 2023 Download
2023-24 Quarter 1 Complaints Performance (Opendoor Homes)
 27 September 2023 Download
2022-23 Quarter 4 Complaints Performance
 28 September 2023 Download
2022-23 Quarter 2 Complaints Performance (Opendoor Homes)
 25 January 2023 Download
2022-23 Quarter 1 Complaints Performance (Opendoor Homes)
 25 January 2023 Download
2022-23 Quarter 3 Complaints Performance
 28 September 2023 Download
2021-22 Quarter 4 Complaints Performance (Opendoor Homes)
 15 June 2022 Download
2021-22 Quarter 3 Complaints Performance (Opendoor Homes)
 15 June 2022 Download
2021-22 Quarter 2 Complaints Performance (Opendoor Homes)
 15 June 2022 Download
2021-22 Quarter 1 Complaints Performance (Opendoor Homes)
 15 June 2022 Download
2020-21 Quarter 4 Complaints Performance – Opendoor Homes
 5 July 2021 Download
2020-21 Quarter 3 Complaints Performance – Opendoor Homes
 10 May 2021 Download