Below is a copy of the rough caretaking schedules for estates under the ownership of Opendoor Homes, the table shows the name of estates, how frequently they receive a caretaking service and the day of the week this is usually on.

Please note the following:

  • Whilst we will always try our best to follow the below schedule, our attendance may be subject to change due to unforeseen circumstances such as staff sickness, emergencies, weather conditions and resourcing issues.
  • Whilst cleaning is in progress and also following the cleaning of your block, floor surfaces may be slippery when wet so take extra caution.

Key

  • Daily = every day
  • Fortnightly = once every two weeks

Finchley

Estate name Frequency of cleaning Day of cleaning
Bamford Court Fortnightly Wednesday
Burgundy House Fortnightly Tuesday
1-11 Gordon Court Fortnightly Tuesday
Gracie House Daily N/A
Pyrus Court Fortnightly Wednesday
Hitara Court Fortnightly Wednesday
Danetree Court Fortnightly Wednesday
Orinoco Court Fortnightly Wednesday
Elgon House Fortnightly Thursday
Loma Lodge Fortnightly Thursday
Bale Court Fortnightly Thursday

 

Barnet

Estate name Frequency of cleaning Day of cleaning
Allom Court Fortnightly Friday
Bojoby Court Fortnightly Friday
Elias Court Fortnightly Monday
Filby Court Fortnightly Monday
Jebb Court Fortnightly Monday
Lyron Court Fortnightly Monday

 

Edgware and Hendon

Estate name Frequency of cleaning Day of cleaning
1-12 Citrine Lodge Fortnightly Thursday
1-8 Fiske House Fortnightly Tuesday
1-25 Lutra House Fortnightly Tuesday
1-4 Mauve Court Fortnightly Friday
1-12 Peridot Lodge Fortnightly Thursday
Block A+B Perry Court Fortnightly Wednesday
1-30 Redhill Court Fortnightly Tuesday
Tourmaline Way Fortnightly Friday

Caretaking Service Commitments

Below is a list of tasks which are carried out by the Opendoor Homes Caretaking team on both a regular and seasonal basis.

Please note that whilst we will try our best to carry out the below tasks the regularity of them may vary at times due to unforeseen circumstances for example emergencies, sickness, cover arrangements and seasonal or service demands.

Our Caretakers will:

Regularly
  • Carry out visual checks on communal areas to make sure there are no health and safety issues, including trip hazards, broken windows and doors
  • Report any communal repairs
  • Check and clean the communal bin area and remove any excess rubbish
  • Check the security and door entry system is working if your block has one
  • Sweep and mop all internal entrances, corridors, staircases and lifts
  • Clean windowsills, banisters and railings
  • Clean walls as required e.g. remove any dirt or scuffs
  • Clear graffiti where possible or report it for removal. If graffiti is offensive, it will be removed within 24 hours
  • Check communal lights work and clean them as required
  • Litter pick all communal areas
  • Sweep or clean kerbs and hard surfaces in external areas e.g. communal patios or drying areas
  • Clean communal windows where these are accessible
Seasonally
  • Clear leaves and dead weeds, depending on weather conditions
  • Salt access pathways to blocks in severe frost and snow

Our Caretakers will not:

  • Give access to electrical cupboards for broadband or meter readings or access to roofs to check aerials or satellite dishes. (The company that has requested access should have their own keys for access).
  • Arrange removal of abandoned vehicles. Click here for information on the abandoned vehicles services provided by Barnet Council
  • Caretakers do not deal with signage enquires which include putting up signs such as no smoking or no fly tipping, or deal with complaints regarding a breach of signs already up. Please contact our Customer Contact Team at customercare@opendoorhomes.org if you have signage enquiries.

Rubbish and recycling

This service is managed and delivered by the London Borough of Barnet’s Street Scene Department.

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