Current resourcing issues within our Healthy Homes Team has meant that we have not been able to book damp and mould inspections for customers when they first contact us. Where this has happened, the repair has been allocated to the Healthy Homes Planners to arrange the inspection. We are currently working to address Surveyor resourcing [...]
Opendoor Homes is developing a new Strategic Plan for 2026-31, to set out the long-term aims and goals for the organisation. We are also (as part of The Barnet Group) developing a new Equality, Diversity, and Inclusion (EDI) Strategy for 2026-30. Our EDI strategy sets out our aims and aspirations on providing inclusive, fair, accessible [...]
On Monday 27 October 2025, the law on how social landlords approach damp, mould and condensation in tenants homes is changing. This means that Opendoor Homes may now deal with tenants reports of damp and mould differently than how you are used to. Two-year-old Awaab Ishak died in December 2020 as a result of a severe [...]
As part of The Barnet Group's (TBG) commitment to improving the lives of Barnet residents, over £750,000 in social value has been invested, thanks to the support of contractors. There was an extraordinary £754,506.23 in social value investment across Barnet during the 2024/25 financial year, more than doubling the previous year's contribution. This landmark achievement [...]
From 27 October, Awaab’s Law will require landlords to fix damp and mould within strict timeframes, with more protections to follow. Join 4 Million Homes' free webinar on 18 September to learn: What Awaab’s Law covers New rules for landlords What to do if repairs are delayed How landlords are preparing Where to get support [...]
Barnet Homes are aware of incidents where bogus callers have tried to gain access to properties, stating that they are there to carry out inspections in the property. All our staff carry official I.D. stating their name and a photograph. Please do not let anyone into your home if you are unsure of who they [...]
The Barnet Group recognises the value of residents and communities engaging with us in different ways, including providing feedback and interacting in an ad-hoc way, volunteering their time, expertise, and skills to be actively involved in the design, delivery, and scrutiny of our service delivery, and participating at the highest level of governance of our [...]
This week, handover was completed for eight new Barnet Homes properties at Little Strand, on the Grahame Park Estate. The houses were built on a previously underused site, replacing garages which had fallen into disrepair. Work continues on site, and a total of 35 new homes for affordable rent will be built. The homes form [...]
Cllr Ross Houston, Cabinet Member for Homes & Regeneration and Deputy Leader of Barnet Council, said: “The report into the Grenfell fire has highlighted how systemic failures led to a disaster that should have never happened. Our thoughts remain with the family and friends of everyone affected. “Straight after the Grenfell fire in 2017, Barnet [...]
The Barnet Group has recently launched a new Online Balance Checks Portal for Barnet Homes/ Opendoor Homes tenants and Barnet Homes leaseholders. The self-service portal enables residents to access priority services at a time convenient to them, without having to call or email us. Key features of the portal include: checking rent or service charge [...]
