• Loud noises/music – This would only be considered antisocial behaviour if the noise is persistent and does not constitute general household noise. We want everyone to enjoy living in their home and would ask that residents are both considerate and tolerant of others. Try and solve the problem with your neighbour in a friendly way, without involving the local authority in the first instance. Often your neighbours won’t know they are causing a nuisance and will probably be more considerate in future. If all reasonable steps have been taken to sort the matter out privately, the next option is to contact Barnet Council’s Environmental Health department on 020 8359 7995 or their out-of-hours service on 020 8359 2000 when the noise is taking place. They will be able to witness the noise and if it is too loud, they may serve your neighbours with a noise abatement notice.
  • Neighbours arguing/shouting – We would not usually consider this to be antisocial behaviour. You may want to have a friendly word with your neighbour as they may not be aware you can hear them. If you have concerns about the welfare of an adult or child in the household, you should contact Social Services Safeguarding Team and/or the Police.
  • Dog barking – This would only be considered antisocial behaviour if the noise is persistent. We want everyone to enjoy living in their home and we would ask all residents to be both considerate and tolerant. Whilst it is natural for dogs to bark, when it is happening persistently it can be annoying and upsetting. We would first suggest you have a friendly word with your neighbour as they may not be aware their pet is causing a disturbance. If your neighbours cause persistent and unreasonable noise nuisance and all attempts to resolve this informally have failed then we may be able to act but you will be required to provide proof of the nuisance and this can be in the form of diary sheets and/or evidence of a breach of a noise abatement notice.
  • DIY – This would only be considered antisocial behaviour if the noise is persistent and during unreasonable hours. Try and speak to your neighbour and let them know that the times in which they are working is disruptive to you, and try to find out when the works will be completed. If your neighbours cause persistent and unreasonable noise nuisance through DIY and all attempts to resolve this informally have failed then we may be able to take action but you will be required to provide proof of the nuisance and this can be in the form of diary sheets and/or evidence of a breach of a noise abatement notice.
  • Footsteps – We would not consider this to be antisocial behaviour. You may want to have a friendly word with your neighbour as they may not be aware you can hear them.
  • General living sounds – We would not consider sounds relating to ‘general living’ as antisocial behaviour. ‘General living’ includes noise such as vacuuming, walking around, doors opening/closing, general conversations, children playing etc. You may want to have a friendly word with your neighbour as they may not be aware you can hear them.
  • Baby crying – We would not consider this to be antisocial behaviour. If you have concerns about the welfare of a child however, please contact Social Services Safeguarding Team, the NSPCC or the Police.
  • Children playing – We would not consider this to be antisocial behaviour. Play is an essential part of every child’s life and is vital for the enjoyment of childhood as well as their health, well-being and development. Although some types of behaviour can be annoying, children playing in the street or communal areas (unless they are causing damage) are not considered antisocial behaviour.
  • Arson – This is a criminal offence and you’ll need to contact the police immediately. You must also let them know if you are concerned about your safety.
    • Once you have reported it to the police, please contact us with the incident report number so we can make the next steps helping you and the police.
    • Please contact us via our web form or call us free on 0208 080 6586
  • Assault – This is a criminal offence and you’ll need to contact the police immediately. You must also let them know if you are concerned about your safety.
    • Once you have reported it to the police, please contact us with the incident report number so we can make the next steps helping you and the police.
    • Please contact us via our web form or call us free on 0208 080 6586
  • Drug use or dealing – This is a criminal offence and you’ll need to contact the police immediately. You must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps helping you and the police.
    • Please contact us via our web form or call us free on 0208 080 6586 If the behaviour has been on-going, please complete our diary sheets with dates and times of the incidents and send these to us. You can do this by hand or by post, but it may be quicker to do this electronically and attach them when completing the online ASB form.
  • Rowdy or drunk behaviour – If the associated behaviour is of a criminal nature you need to report this to the Police Immediately You must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps helping you and the police.
    • Please contact us via our web form or call us free on 0208 080 6586.
  • Gun or knife crime – This is a criminal offence and you need to report this to the Police immediately, you must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps into helping you and the police. Please contact us via our web form or call us free on 0208 080 6586
  • Hate crime – This is a criminal offence and you need to report this to the Police immediately, you must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps into helping you and the police. Please contact us via our web form or call us free on 0208 080 6586
  • Sexual Offences – This is a criminal offence and you need to report this to the Police immediately, you must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps into helping you and the police. Please contact us via our web form or call us free on 0208 080 6586.
  • Threats (of abuse or violence) – This is a criminal offence and you need to report this to the Police immediately, you must also let them know if you are concerned about your safety. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps into helping you and the police. Please contact us via our web form or call us free on 0208 080 6586
  • Verbal abuse, intimidation or harassment – If the associated behaviour is of a criminal nature you need to report this to the Police immediately, you must also let them know if you are concerned about your safety. Once you have reported it to the Police, please contact us with the incident report number so we can make the next steps into helping you and the police.
  • Group disorder – If the associated behaviour is of a criminal nature you need to report this to the Police immediately. You must also let them know if you are concerned about your safety. For example, groups whose actions are causing criminal damage or threatening or intimidating residents. Once you have reported it to the police, please contact us with the incident report number so we can make the next steps helping you and the police. Please contact us via or web form or call us free on 0208 080 6586 If the behaviour has been has been on-going, please complete ourdiary sheets with dates and times of the incidents and send these to us. You can do this by hand or by post, but it may be quicker to do this electronically and attach them when completing the online ASB form.
  • Other pet issues – Dog owners can be given an on-the-spot fine if they do not clear up after their dog. The amount varies depending on the local authority. It’s often £50 and can be as much as £80.Try speaking to your neighbour to make them aware of their responsibility. If you have tried speaking to them or do not feel able to, you can make a report. If the offence took place on our land, please complete our online web form. Once we receive your report, we will contact your neighbour. If the offence took place in a public area such as a pavement or park, please contact the Local Authority who will contact your neighbour and possibly issue a fine if you are able to provide them with sufficient evidence.
  • Dangerous dogs – Some dogs can become aggressive and bite other people or animals. Under the law any dog (of any breed or type) can be considered dangerous in any place if it is not kept under control. The dog doesn’t have to bite anyone; it could just show aggressive behaviour that makes someone fear for their safety. If you fear for your safety, please contact the Police immediately to report the dangerous dog. Once you have reported it to the police. Please contact us via the web form or call us free on 0208 080 6586
  • Unsanitary conditions or hording – Please report hoarding by completing our web form or contacting us by phone. If you are concerned about your safety or the safety of somebody else you must contact the police immediately.
  • Domestic abuse – If you are, or someone you know is, a victim of domestic abuse or violence find out how to report domestic abuse and where to get help here nationaldomesticviolencehelpline.org.uk. If you are concerned about your safety or the safety of someone else, you must contact the Police immediately. Once you have reported it to the Police (or another agency) you can contact us by phone or make your report online. If you need to contact us urgently, please contact us by phone.
  • Abandoned cars – If you have noticed a vehicle that you believe to be abandoned, start by speaking to your neighbours to see if they know who owns the car. If you have made enquiries and no-one knows, make a note of the registration number and make of the car. If the vehicle is in one of our car parks, please complete our web form and attach a photo if possible. Once we receive your report, we will contact the DVLA to see if there is a registered keeper. If there is, we will contact them. If there is not, we will contact the local authority to arrange for the vehicle to be removed. This process can take up to 4 weeks. If the vehicle is on a public road, please contact the Local Authority. If you believe the vehicle is stolen, please contact the Police on 101 who will attend and recover the vehicle if it is stolen.
  • Fly tipping – If you have noticed items you believe have been fly-tipped, start by speaking to your neighbours to see if the items are theirs and if they have already planned to clear. If the items are on our land please complete our web form and attach a photo if possible. Once we receive your report we will make arrangements for the items to be removed. This process can take up to 15 working days. If the items are on a public road, please contact the Local Authority.
  • Graffiti – Graffiti is an offence of criminal damage and can be reported to the Police; however please be advised that they will not remove it. If the graffiti is abusive or racist please contact us via our web form or call us on 0208 080 6586 . If the graffiti is not on our land please contact the Local Authority who will arrange to get it removed.
  • Speeding or dangerous vehicles – If you believe that a Road Traffic Offence has been committed, such as speeding or dangerous driving, you should report the incident and circumstances as soon as possible to your local police. Some Local Authorities can install traffic calming measures to improve road safety in areas where there are persistent Road Traffic Offences committed.  These may include road humps, chicanes, traffic islands etc.  The Local Authority will decide whether a road needs traffic calming and, if so, which measures are most suitable. The specific traffic problem will dictate the location, type and size of traffic calming measures. These are usually chosen after discussion with road safety officers, residents and the emergency services; they may conduct an independent study to assess the problem.