Flooring – laminate, wooden, carpet, tiles, hard or ceramic

You can read Opendoor Homes’ full repairs policy here or the repairs policy quick guide.

 Opendoor Homes is only responsible for repairing/ replacing flooring in communal area and hallways and slip-resistant flooring in kitchens and bathrooms.

Opendoor Homes is not responsible for repairing or replacing any flooring which is laminate, carpet, tiles, wood or ceramic and tenant’s are responsible for maintaining these types of flooring.

 You must have the permission of Opendoor Homes before laying laminate, wooden or ceramic flooring.

  • For flats: wooden, laminate or ceramic flooring is not permitted for floors that are above the ground floor because of the noise nuisance it can cause for neighbours. You may have to pay for the cost of removing such flooring if you do not have our permission first.
  • For houses: wooden, laminate or ceramic flooring may be permitted for floors that are above the ground floor.

If you wish to lay laminate flooring, please download, complete and return this permission form to customercare@opendoorhomes.org  before starting any work. Please note if you live in a flat above the ground floor permission will be denied.