Please note that you cannot use the Council’s automated payment line or website to pay your rent. Please pay it using one of the methods below.

By phone

Please call 020 8610 3538, with your reference number. Your reference number is nine digits long and starts with a 1.  This can be found on any recent rent letter that will have been sent to you.

Standing Order

Use a standing order from your bank or building society straight to your rent account. Our bank details are as follows:

Landlord name: TBG Open Door Ltd

Address: 2 Bristol Avenue, Colindale NW9 4EW

Account no. 10672727

Sort code: 09-02-22

Receiving bank: Santander

Your reference number is nine digits long and starts with a 1.  This can be found on any recent rent letter that will have been sent to you.

Please contact Opendoor Homes to confirm your rent account number.

Direct Debit

Click here to download our Direct Debit mandate form. Return details are on the form.