As part of The Barnet Group’s Customer Experience Strategy (2022-24), we committed to improve how we assist customers by introducing customer care principles in place that everyone works to, along with a Customer Behaviour Charter for how we expect customers to behave when engaging with staff. To ensure that the principles and standards are focussed [...]
Barnet Council has opened Community Safety Hubs as part of a range of measures to help make it easier to report crime and concerns to help people feel safer in the borough of Barnet. Residents can anonymously report or raise concerns about crime and anti-social behaviour in their area with dedicated council officers in their [...]
Barnet’s beating heart lies in its local businesses - a diverse, caring and vibrant community. Did you know that Barnet has 30 town centres and over 26,000 businesses, most of which are micro businesses, often run by local residents. From cosy cafes, diverse restaurants and handmade gifts to a wide range of services that cater [...]
Everyone has the right to enjoy their home and community and live peacefully alongside their neighbours. The Barnet Group is committed to helping its residents to be good neighbours and build tolerant communities. Part of how we do this is to help residents tackle incidents of anti-social behaviour. Anti-Social behaviour is defined by Barnet Homes [...]
Four Million Homes is a new and exciting independent programme of opportunities open to Opendoor Homes tenants, providing free training, knowledge and guidance on resident rights and how to stand up for them. Funded by the Department for Levelling Up, Housing and Communities (DLUHC), the programme has been designed to be a catalyst for change [...]
We have a range of opportunities for Opendoor Homes Residents to have their say and influence how we deliver housing services. To register your interest, you can either fill in our form here or call the Community Engagement Team on 020 8359 5307.
Now’s the time to start submitting your nominations for our 2023 Community Awards. Our residents’ local groups and charities in Barnet make a big difference throughout the year, and we encourage you share your stories of local heroes. This year’s categories include: Individual Categories: Good neighbour - A neighbour that goes the extra mile in [...]
BOOST Barnet is proud to be partnered with 2econd Chance, Residents can donate unwanted laptops or tablets (under 7 years old) at any Barnet library. Isobel Aptaker is the Special Project Manager at 2econd Chance, below she tells us about the charity. 2econd Chance is a not-for-profit computer recycling company based in Barnet, which provides [...]
Addressing issues around damp and mould in one of our key priorities and we have been working hard at the Barnet Group to improve how we handle damp and mould. One of the largest changes we are making is to introduce a new “Damp and Mould Policy”, which sets out our attitude towards, and response [...]
BOOST have partnered with digital inclusion charity, Good Things Foundation, to give free data to Barnet community members through the National Databank. The National Databank, created in collaboration with Virgin Media O2, provides free mobile data vouchers to people who are struggling to afford their internet connection. BOOST is one of the organisations part of [...]
