Yasmin, was living in emergency temporary accommodation in Edmonton for 2 ½ years with her two children. She moved into an Opendoor Homes new-build flat in Barnet in July 2020. Soon after, she joined the Opendoor Homes Resident Scrutiny Panel, and said of her experience, “It’s been beneficial to me to be on the panel in many ways in life from being in a collective, talking, finding solutions, and for me being a mother and a resident neighbour.”
In 2026 Yasmin resigned from the Scrutiny Panel to take up employment with The Barnet Group’s homelessness service.
Q: How has your own experience shaped your perspective?
Yasmin: I remember how difficult it was. I was moved out of Barnet when my children were very young, and balancing everything, work, school runs, and uncertainty, was tough. Now, I understand why things can take time and that every situation is different. It’s helped me be more empathetic.
Q: How have you found your experience working in homelessness services so far?
Yasmin: I’ve found it both challenging and really eye-opening. My own experience with housing in the past gave me some insight, but working in homelessness is completely different. I’m learning a lot, and although it is hard, I’m enjoying it overall.
Q: How does this role compare to your previous experiences?
Yasmin: It’s definitely different. I was previously involved from the resident side and also on the resident board, looking at things like repairs. Now I’m seeing a whole new perspective. It gives you a better understanding of how the system works.
Q: What stands out to you about working in this area?
Yasmin: It’s the sheer demand. There are so many people who need help, and housing shortages make it even harder. Everyone is doing their best, but it can be a real struggle to support everyone.