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Performance – January 2022

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Monthly score: 81% Year to date: 87% Percentage of emails responded to within the target period of five days [...]

Performance – January 20222022-03-15T14:10:00+00:00

Extra information for Gracie House residents

During the new year period, Gracie House residents on pre-payment solutions are requested to keep their meters well topped-up. Please find below a link to a YouTube tutorial on how to use your heating: https://www.youtube.com/watch?v=-EI4hXKL6x0 Please find below FAQ’s for your information: What do we do if we have loss of heating or hot water? [...]

Extra information for Gracie House residents2022-01-13T16:06:03+00:00

Performance – December 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within [...]

Performance – December 20212022-01-13T11:06:08+00:00

Performance – November 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within [...]

Performance – November 20212022-01-13T11:04:35+00:00

Performance – October 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within [...]

Performance – October 20212022-01-13T11:02:52+00:00

Performance – September 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within [...]

Performance – September 20212022-01-13T10:54:12+00:00

Performance – August 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within [...]

Performance – August 20212022-01-13T10:52:56+00:00

Finest Flowers 2021 winners announced

Barnet Homes' and Opendoor Homes' Finest Flowers competition is one of the highlights of our summer. Every year, our residents continue to impress the judges with their amazing garden or balcony displays. And this year has been no different. With many of us at home for longer over the past 18 months, our contestants' [...]

Finest Flowers 2021 winners announced2021-10-26T09:54:07+01:00

Performance – July 2021

This page shows key performance information for the services Opendoor Homes provides to residents. Percentage of customer calls answered by the Customer Contact Team, Housing Options, Leasehold and Rents services Percentage of emails responded to within the target period of five days Percentage of complaints responded to within the [...]

Performance – July 20212021-09-29T13:35:11+01:00
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