Addressing issues around damp and mould in one of our key priorities and we have been working hard at the Barnet Group to improve how we handle damp and mould. One of the largest changes we are making is to introduce a new “Damp and Mould Policy”, which sets out our attitude towards, and response [...]
BOOST have partnered with digital inclusion charity, Good Things Foundation, to give free data to Barnet community members through the National Databank. The National Databank, created in collaboration with Virgin Media O2, provides free mobile data vouchers to people who are struggling to afford their internet connection. BOOST is one of the organisations part of [...]
Barnet Council is prioritising digitally excluded areas and is working with Community Fibre (and other broadband providers) to ensure that every council home in the borough has access to high-speed fibre broadband by 2025. Find out more about Barnet’s Gigabit Broadband programme at barnet.gov.uk/broadband. Barnet Council is working with Community Fibre to offer free fibre [...]
Interested in a career with Barnet Homes? Apprenticeships are a great way to get started. We are looking for ten people to join our successful annual apprenticeship programme to start in October. You will study for a Level 3 qualification in Housing and Property Management while working in one of our busy teams learning on [...]
BOOST is an employment, benefit advice, skills and wellbeing project helping Barnet residents, and is part of The Barnet Group. Since the war in Ukraine last year many refugees arrived in Barnet, and BOOST has set up a special employment project to help them. One of BOOSTs Employment Advisors is Olesia , who herself is [...]
STEP Employment Advisor Olesia has been assisting Ukrainian refugee ‘IS’ into work: ‘IS’ is a 31-year-old Ukrainian refugee who has found a new home in Barnet. He holds a Bachelor of Design in Information Technologies and has extensive experience in retail store design, having served as the Head of Design in a retail store design [...]
In line with the recent introduction of the Regulator of Social Housing’s Tenant Satisfaction Measures (TSMs), we need to increase the level of information we hold about our tenants’ protected characteristics such as ethnicity and disability. Having good information about protected characteristics will help make sure that we complete satisfaction surveys with a sample of [...]
We recently introduced call recording for our Customer Contact Team. All calls to the Customer Contact Team will be recorded except those that concern account enquiries to ensure that we do not record calls where payments are taken. Barnet Homes tenants and leaseholders who wish to make a payment also have the option to use [...]
In April, members of the Opendoor Homes Service Champion Group held their second meeting. The aim of these meetings is to hear about residents’ lived experiences. This is important for Opendoor Homes so that we can continue ensuring that we act on their concerns and understand the improvements that we need to make. In this [...]
Opendoor Homes recommends housing rent being paid by monthly direct debit. If you have not already signed up to paying by monthly direct debit, please get in touch and we will arrange this for you. Alternatively please check out the Opendoor Homes website at www.opendoorhomes.org and visit the ‘Rent and Money’ section of the website. [...]
