The Opendoor Homes Service Champion Group held their third meeting in July and received an update from the Head of Customer Experience on the work of the Customer Contact, Customer Resolution and Service Improvement Teams. Work continues to be ongoing to ensure services are easily accessible and responsive to the needs of Opendoor Homes residents. [...]
A big shout out to our major works contractor Quinn London who hosted two DIY workshops for residents on the Grahame Park Estate on the 2nd and 3rd of August. Residents had the opportunity to gain access to a free DIY masterclass taught by experienced operatives and supported by their Social Value and Resident Liaison [...]
For over twelve years I have been a Barnet Homes tenant and thereby, customer. My work experience encompasses the voluntary and commercial sectors at senior management level, prior to severe ill-health. I therefore thought that now is a great time to get involved in providing customer feedback on the operational management of Barnet Homes that [...]
Dear fellow resident, I hope you all had a wonderful summer besides the dreary weather we have experienced. I would like to take this opportunity as the new Chair of the Resident Board to thank our former Chair Aruna Bhatt for all the hard work she has done over the last 10 years. The Barnet [...]
As of June 2023 there were a total of 2,200 households (singles and families) living in temporary accommodation through Barnet Homes, with some placed in hotels. 238 hotel bookings were made in the first quarter of the year, which is a 71% increase from the previous year. Hey! I’m Sapphire from the Accommodation Solutions Team [...]
For the very first time since the Covid-19 pandemic, Barnet Homes’ Sheltered Housing tenants burst back onto the social scene with an afternoon of song and dance at Finchley’s St Mary’s Church Hall. Barnet Homes’, Sheltered Housing accommodates senior independent residents, many of whom relished the opportunity to come out of pandemic hiatus to attend [...]
Two spirited sisters from Angola, Tatiana Jose and Lucia Loureiro introduce their small Barnet based charity, Clube Nova Vida Angola, which translates to Angola New Life Club. About the charity Volunteer and charity co-founder Lucia, explains, “We started the charitable community group in 2014 for our friends and relatives who were Portuguese-speaking and who were [...]
Test your heating Turn your heating on sooner rather than later to check that everything’s working before it gets cold. If there’s a problem, get in touch so we can book an appointment to fix it. Don’t wait until winter to see if there’s an issue! We carry out annual gas safety checks in your [...]
On 24 May, The Barnet Group’s contractor colleagues from Lift Specialist, Quinn London, R Bensons, Tetra, Re-Gen and WG Wigginton downed tools for golf clubs, to sponsor Young Barnet Foundation’s first charity golf day. Hosted by ex-professional footballer Guiliano Grazilio, our contractors spent the day at Shire Golf Club completing 18 holes and finding out [...]
Our partners at London Borough of Barnet have created a benefits calculator which is an easy way to discover what benefits you may be able to claim and how to claim. If you feel that you are not in receipt of all applicable benefits, please visit the following website https://www.barnet.gov.uk/benefits-grants-and-financial-advice/cost-living-support
