In August 2025, Opendoor Homes launched the ‘Knowing Our Tenants’ project to improve the information we hold about residents. Having accurate and up-to-date information helps us better understand residents' needs and provide more tailored services and support. What progress have we made? The table below shows the information we hold about lead Opendoor Homes tenants [...]
Yasmin, was living in emergency temporary accommodation in Edmonton for 2 ½ years with her two children. She moved into an Opendoor Homes new-build flat in Barnet in July 2020. Soon after, she joined the Opendoor Homes Resident Scrutiny Panel, and said of her experience, “It’s been beneficial to me to be on the panel [...]
We will shortly be changing the systems we use to manage calls and emails from residents as part of our commitment to improving your experience of our services. During this transition, you may notice that: Our telephone call queues and voice messages sound slightly different A new in-queue call back feature is available when you [...]
September 2026 On 10 September, we held our second Your Home, Your Say meeting, this time focused on repairs and gas. Click here to download the minutes from this meeting. Our Interim Head of Repairs delivered a clear overview of the service, the Repairs Improvement Project, and the areas where performance and TSMs for ODH [...]
Every summer, staff from Barnet Homes and Opendoor Homes host a series of meet and greet events across estates in Barnet. These are an opportunity for residents to speak with staff (with representation from all key services) and report any issues. We respond to all the issues raised, and share the outcomes with tenants here. [...]
If you have a tumble dryer made by any of the following: Baumatic, Candy, Caple, Haier, Hoover, Iberna, Lamona or Montpellier, please read this urgent safety advice from the government. Some models of these tumble dryers have an increased risk of fire. Owners should check their model number and serial number online to see if [...]
Cllr Barry Rawlings, the Leader of Barnet Council, has condemned the antisemitic arson attack on Hatzola’s ambulances in Golders Green. Cllr Rawlings said: “We are deeply shocked and appalled by this antisemitic attack in the heart of our Jewish community. “The deliberate targeting of Hatzola’s volunteer ambulances, in what the Police are treating as a [...]
At just 20 years old, Anjana has already achieved something remarkable: completing her apprenticeship, securing a full‑time role and helping hundreds of residents into work, all in less than two years. Anjana joined the Boost apprenticeship programme in October 2024, beginning a 14 month journey that combined hands‑on experience with formal learning. While completing her [...]
Our Gardening Clubs bring neighbours together and contribute to building healthy communities. What do you enjoy most about gardening? You don’t think of anything else, you could have a bad day, but when you’re gardening it all goes out the window. I find it very relaxing and it’s good for my health. I want to [...]
The Barnet Group proudly hosted its 9th Community Awards gala dinner on Thursday 29th January at the Sangam Centre, Burnt Oak, honouring individuals and community groups who have made an outstanding impact across Barnet’s communities. The event brought together nominees and sponsors, with awards presented by the Mayor of Barnet, Councillor Danny Rich. The evening [...]
