The Opendoor Homes Resident Scrutiny Group have now held 2 meetings in June and September. The meetings were attended by the Head of Repairs, Head of New Build, Head of Customer Experience and the Senior Estates Services Manager. The group covered the new repairs priority plan and will be monitoring this going forward, they also [...]
What is your background? I started as a trainee Housing Officer with a Local Authority, after completing my degree course. I went on to focus on development, both new build and refurbishment (covering both urban and rural areas). Since 2015 I have been the CEO of a Midlands based Housing Association. All in all, I [...]
The Barnet Group have recently launched an Online Balance Checks Portal accessible to Opendoor Homes tenants. The portal enables residents to access priority services at a time convenient to them, without having to call or email us. Key features of the portal include: • Checking current rent account balances • Querying your rent account • [...]
What survey? Opendoor Homes has commissioned Acuity, a market research company who specialise in the social housing sector, to carry out telephone surveys with our tenants. The survey is a general satisfaction survey (perception survey) asking tenants what they think about their home and the services provided by Opendoor Homes. The questions are based on [...]
Our property management team are here to ensure your homes remain safe, and any queries you have are answered promptly. Team members Opendoor Homes Property Management Team members left to right: Denil, Hayley, Sarah, Joe and Yasini.
Opendoor Homes residents don’t just live in Barnet. Many of our residents live in Bedford and Luton and the surrounding areas. We also have many residents who live in the boroughs surrounding Barnet, like Enfield, Brent and Haringey. Wherever you live, we are committed to providing the same high level of service to you. [...]
Some of our estates have electric vehicle charging points. To register to use them, download the Podpoint app and create an account and then email us with your name and registration details to customercare@opendoorhomes.org We will then confirm your approval. For questions relating to access please contact us at customercare@opendoorhomes.org
Opendoor Homes resident Jason and his son moved into their newly built Opendoor Home last year. We asked what they most liked about their flat, Jason replied, “I like the ventilation system that helps to prevent damp and mould and condensation. Everything is brand new, fresh and bright, and we have a lovely balcony. They [...]
In 2024 we want to recognise and truly thank our Barnet Homes and Opendoor Homes residents that have gone above and beyond in supporting their fellow neighbours across our communities. We also want to take the time to recognise the hard work and investment of local community groups, and the voluntary/charity sector in supporting the [...]
Come and join us for our fourth Barnet Question Time, where you’ll get the chance to put your questions to the Leader of the Council, Cllr Barry Rawlings, and his Cabinet. This live online event takes place on Monday 22 July between 7 and 8.30pm. This is your opportunity to ask a question or simply tell [...]
